Terms & Conditions

Please do not proceed to purchase until you have read and accepted these terms and conditions. By placing your order you agree and accept our terms.

The owner of „QLT wholesale“ is:
JSC Tendencija
Pramones st. 97
11115 Vilnius, Lithuania
Mob. +370 687 27797

Bank details: AB DNB bank
IBAN: LT42 4010 0495 0080 8089

The following Terms and Conditions shall apply to electronic orders placed either by e-mail via the Internet or by the online wholesale system „QLT wholesale“


QLT wholesale works only in B2B sector - sales are only made to traders with a valid trade license.


All the prices are wholesale prices. The prices are presented without VAT for the VAT-registered in EU countries companies (the 0 % VAT is applied). The prices are presented with VAT for non-VAT-registered companies from EU countries and for companies registered in non-EU countries (the 21 % VAT is applied).


3% standard discount is given automatically for orders over 1000 EUR.

Discounts based on the quarterly turnover:

  • Quarterly turnover over 4 000 EUR - 5%
  • Quarterly turnover over 10 000 EUR - 10%

Order placement

We accept order placed by:

Key points:

  • Minimum order is 150 EUR.
  • Time of proceeding is 3-14 business days.
  • The merchandise shall be dispatched to the delivery address stated in the order. The merchandise shall be delivered from warehouse in Kaunas, Lithuania.
  • We dispatch the parcels from Monday to Friday (8am-4pm).
  • If you are shopping for the first time, you have to register - fill up the online New Account form and send us your company registration documents and document verifying you company VAT code (if you are a VAT-registered in EU country).

Order cancellation

Cancellation of order is possible only if the parcel have not been dispatched yet.

To cancel the order you have to send us the e-mail immediately to [email protected]


Wholesale orders are not refundable. The only exception and justification for return of merchandise is defective merchandise, in which case, we will replace it. Absolutely no returns without prior authorization.


Order will be proceeded as soon as we receive your full payment.

We accept only advance payments by bank transfer.

Bank details for the payments:
AB DNB bank
IBAN: LT42 4010 0495 0080 8089

Documents of sales

The invoice as the document confirming transaction is always attached to the parcel.

All the European customers with valid NIP EU ID won't pay our Lithuanian VAT, which is 21%. All the other customers must pay our VAT.


„QLT wholesale“ is not responsible for any material damage causes due to delivery.

We are not responsible for delays caused by DPD courier.


All the pictures are protected by international copyright law. Copyright of the pictures belongs to the manufacturers.

You can use the pictures only in your online store to present the products.

All images must be used in the proper manner and format. Pictures cannot be modified in any way.

You are not allowed to let other company use the pictures.

Privacy policy

As we attach particular importance to protecting our customers’ privacy and personal data, we strictly apply the rules provided for in data privacy legislation. Accordingly, we record personal data only to the extent that it is required for technical purposes. The following declaration explains how we protect data and which data is utilised for which purposes.

Utilisation of personal data
Personal data is subject to the rules of data privacy. This data is only disclosed to third parties without their approval in the event of any statutory obligation to do so. Only data which is disclosed to the courier service to the extent necessary to ensure correct delivery of the merchandise ordered (address and, where applicable, telephone number) is excluded from this.

“Cookies” are used in several place on our website. These are items of data which are sent to the user’s web browser by the web server and stored there for later use. Their purpose is to make the presentation of our merchandise on the Internet more convenient, effective and secure. Cookies do not harm your computer and do not contain any viruses. They are recorded and stored on a solely anonymous basis or with a pseudonym and cannot be traced back to you as a private individual.